Account highlights
The man, Sunderdeep Singh from Ludhiana district of Punjab, took to social media platform X to document the unauthorised FASTag transaction.
A particular person from the northern Indian notify of Punjab claimed he was once charged INR 220 ($2.6) in toll tax despite the indisputable fact that he was once chilling at residence. The man, Sunderdeep Singh from the Ludhiana district, took to social media platform X to document the unauthorised FASTag transaction. FASTag is a tool that employs Radio Frequency Identification (RFID) abilities for making toll funds in India straight while the automobile is in motion.
Singh said he was once shocked as he didn’t even hasten by that route in August. “Hi, FASTag NETC. Money is deducted when I’m chilling at residence and have not even travelled that route this month. What’s happening?,” the man posted on his X yarn. He additionally attached a screenshot of the debit message that he acquired on his cell phone following the transaction.
FASTag responds
FASTag replied to the put up, advising him to focus on to the issuing bank and carry an misfortune.
The man was once assured that his criticism might perchance perchance be reviewed and a refund might perchance perchance be initiated if the transaction was once came all over to be unfounded.
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Hi, please bag in contact with the issuing bank’s buyer carrier desk to document the fallacious deduction misfortune. They’ll overview your criticism and carry a chargeback for the incorrectly deducted fare per its merit. Thank you.
— FASTag NETC (@FASTag_NETC) August 14, 2024
“Hi, please bag in contact with the issuing bank’s buyer carrier desk to document the fallacious deduction misfortune. They’ll overview your criticism and carry a chargeback for the incorrectly deducted fare per its merit. Thank you,” FASTag NETC answered within the statement share.
Reaction on social media
Several users on social media shared their identical experiences within the statement share.
“Occurring with us for the reason that previous 1 year. Any other automobile is using our automobile registration number. All their challans and rapidly tag deductions are directed to us. After limitless police online page online and bank branch visits, we personal started brooding about it as a separate residence expense,” one particular person complained.
“Ended up paying twice. Their sensor didn’t work and was once requested to pay cash citing low balance (shocked me).Internal a minute of crossing I bag a message the amount has been deducted from my yarn,” a second particular person said.
“On no yarn buy rapidly tag linked to your bank yarn. Continuously buy from third bag together and sustain the balance low or add money in wallet just before travelling,” a third particular person fast.
(With inputs from agencies)
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